Privacy Policy
Effective Date: 09/18/26
Last Updated: 09/30/26
Law Office of Lauren R. Henry, LLC, referred to in this Privacy Policy as the “Firm,” “we,” “us,” or “our,” respects your privacy.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://henrylawoffice.com submit a website form, request a consultation, communicate with us, or otherwise interact with the website and its associated services, collectively referred to as the “Site.”
This Policy applies to information collected through the Site and related communications. Information obtained during an attorney-client relationship may also be governed by professional duties, an engagement agreement, and other legal requirements.
1. Privacy at a Glance
When you use the Site:
We may collect information you choose to provide, such as your name, contact details, and a general description of your legal matter.
We may automatically collect technical and usage information needed to operate, secure, and understand the Site.
We use personal information to respond to inquiries, evaluate whether the Firm may be able to assist, provide legal services, operate the Site, and protect our systems.
We do not sell sensitive personal data.
We do not use personal data to make solely automated decisions that produce legal or similarly significant effects.
You should not submit highly sensitive information through a general website form.
Depending on where you live and the laws that apply, you may have rights concerning your personal information.
The sections below provide additional details.
2. Information You Provide to Us
We may collect information that you voluntarily provide through the Site, by telephone, through email, during scheduling, or in other communications.
This information may include:
Contact Information
Name
Email address
Telephone number
Mailing address
Preferred contact method
Consultation and Legal-Inquiry Information
General type of legal matter
Maryland county or other relevant location
Names of parties needed for an initial conflict review
General description of the situation
Relevant dates or upcoming deadlines
Information you choose to include in a message
Appointment Information
Requested consultation date or time
Scheduling preferences
Appointment status
Information required to coordinate the consultation
Communications
Emails, messages, and correspondence
Voicemails
Records of telephone or consultation requests
Responses to surveys or feedback requests
Client Information
If the Firm agrees to represent you, we may collect additional information necessary to provide legal services, comply with professional obligations, manage the representation, process payments, and maintain business records.
Client information is also subject to the Firm’s professional responsibilities and the applicable engagement agreement.
3. Sensitive Information and Legal Inquiries
Information about a legal matter can be sensitive. Depending on the situation, an inquiry may reveal information concerning health, disability, family relationships, finances, immigration or citizenship, children, allegations of abuse, or other private matters.
For an initial website inquiry, provide only the information reasonably necessary for us to understand the general nature of your matter and conduct an initial conflict review.
Do not submit the following through a general website form unless the Firm specifically requests it through an approved method:
Social Security numbers
Driver’s license or passport numbers
Financial account or payment-card numbers
Usernames or passwords
Complete medical records
Complete court files
Tax returns
Highly sensitive information about a child
Original documents
Information concerning an immediate safety threat
We process sensitive information only as reasonably necessary to respond to a requested service, evaluate or provide legal assistance, comply with professional and legal obligations, protect legal rights, or as otherwise permitted by law.
We do not sell sensitive personal data.
4. Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain information concerning your browser, device, and use of the Site.
This information may include:
Internet Protocol address
Browser type and version
Device type
Operating system
Approximate location derived from an IP address
Pages viewed
Links or buttons selected
Referring website
Date and time of a visit
Time spent on a page
General navigation patterns
Form interactions, such as whether a form was started or submitted
Site errors, performance data, and security events
Cookie and similar technology identifiers
We use this information to operate and secure the Site, understand how visitors use it, diagnose technical problems, measure performance, and improve content and usability.
We do not intentionally include names, email addresses, telephone numbers, legal-matter descriptions, or other confidential information in website analytics event data.
5. Information Received from Other Sources
We may receive personal information from sources other than the individual, including:
A person who referred you to the Firm
A family member or representative contacting us on your behalf
Co-counsel, another attorney, or a professional adviser
Public court or government records
Publicly available sources
Service providers used for scheduling, communications, security, or website administration
Advertising or referral sources, where applicable
We may combine this information with information you provide directly when reasonably necessary to respond to an inquiry, conduct a conflict review, provide requested services, maintain records, or protect legal rights.
6. How We Use Personal Information
We may use personal information to:
Operate, maintain, and secure the Site
Respond to inquiries
Schedule and manage consultations
Conduct preliminary conflict checks
Determine whether the Firm may be able to assist
Communicate about an inquiry or legal matter
Provide legal services after representation begins
Authenticate requests and prevent fraud
Maintain records required for legal, ethical, security, and business purposes
Process authorized payments
Improve Site content, navigation, accessibility, and performance
Understand which services or resources are useful to visitors
Measure the effectiveness of outreach or advertising, if used
Protect the Firm, visitors, clients, and third parties
Establish, exercise, or defend legal rights
Comply with court orders, professional duties, and applicable law
Complete a transaction involving the Firm’s business, subject to applicable duties
We limit collection and use to information reasonably necessary and proportionate to the relevant purpose.
7. Cookies and Similar Technologies
The Site may use cookies, pixels, tags, local storage, and similar technologies.
Cookies are small files placed on a browser or device. They may support the following functions:
Essential Cookies
These cookies help the Site operate, maintain security, prevent fraud or spam, remember privacy selections, and support basic functionality.
Functional Cookies
These cookies may remember preferences or support features such as scheduling, maps, videos, accessibility tools, or chat.
Analytics Cookies
These cookies help us understand how visitors use the Site, identify technical problems, and improve performance and content.
Advertising Cookies
If advertising or retargeting technologies are enabled, these cookies or pixels may help measure campaigns, limit repeated advertising, or display advertisements based on activity across websites or services.
You may be able to manage nonessential technologies through:
Cookie Settings:
You can also adjust browser settings to block or delete cookies. Blocking certain technologies may affect how some Site features operate.
8. Analytics
We may use analytics providers to collect aggregated or pseudonymous information about Site traffic and usage.
Analytics information may help us understand:
Which pages visitors view
How visitors reach the Site
Which devices or browsers are used
Whether forms and Site features operate correctly
How Site content and performance can be improved
Analytics providers may process IP addresses, device identifiers, cookie identifiers, and usage data according to their own terms and privacy policies.
Where required, analytics technologies will be subject to applicable consent or privacy controls.
9. Sale, Targeted Advertising, and Profiling
Sale of Personal Data
We do not sell sensitive personal data.
The Firm does not sell personal information in exchange for money.
Some privacy laws define “sale” more broadly and may treat certain disclosures involving advertising technology or other benefits as a sale even when no money changes hands. The Site’s actual advertising configuration must be considered when applying that definition.
Targeted Advertising
KEEP ONLY THE PARAGRAPH THAT MATCHES THE LIVE SITE:
Option A — No targeted advertising:
We do not process personal information obtained through the Site for targeted advertising based on activity across unrelated websites or services.
Option B — Advertising or retargeting is used:
We may work with advertising partners that use cookies, pixels, or similar technologies to measure campaigns or provide advertising based on activity over time and across websites or services. Where applicable, you may opt out through our Cookie Settings or Privacy Request page.
Automated Decision-Making
We do not use personal data for profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning an individual.
Decisions about whether the Firm can accept a matter are not made solely through automated processing.
Opt-Out Preference Signals
If the Site uses personal data for targeted advertising or an activity legally defined as a sale, we will process recognized opt-out preference signals, such as Global Privacy Control, as required by applicable law.
The Site’s consent platform and advertising tags must be configured to honor these signals where required.
10. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients when reasonably necessary:
Website and Technology Providers
Providers that support hosting, security, data storage, form processing, analytics, website maintenance, accessibility, spam prevention, and technical operations.
Communication and Scheduling Providers
Providers that support telephone, email, text messaging, videoconferencing, appointment scheduling, or consultation management.
Professional Service Providers
Accountants, consultants, insurers, technology advisers, records-management providers, and other professionals assisting the Firm.
Legal-Service Participants
Co-counsel, local counsel, experts, investigators, vendors, courts, agencies, opposing counsel, or other participants when necessary to provide authorized legal services and consistent with applicable professional duties.
Payment Providers
If online payment functionality is offered, a payment processor may collect payment and transaction information. The Firm may receive a payment confirmation and limited transaction details rather than complete payment-card information.
Government or Legal Authorities
We may disclose information when reasonably necessary to comply with law, a court order, professional obligations, or lawful process; protect safety or legal rights; investigate fraud; or address misuse of the Site.
Business Transactions
Information may be disclosed in connection with a proposed or completed merger, sale, reorganization, transition of the law practice, or similar transaction, subject to applicable law and professional duties.
With Your Direction or Consent
We may disclose information when you direct us to do so or provide appropriate consent.
We do not disclose information merely because a third party requests it. Client and prospective-client information may be subject to additional professional protections.
11. Attorney-Client and Prospective-Client Information
Submitting information through the Site does not, by itself, create an attorney-client relationship.
If you become a client, the Firm’s handling of information relating to the representation is also governed by applicable professional duties and the engagement agreement.
Even when no attorney-client relationship is formed, certain communications with a prospective client may be subject to professional responsibilities. Nothing in this Privacy Policy is intended to reduce or waive a protection that applies under governing professional rules.
The Firm may retain limited names, party information, and matter descriptions when reasonably necessary to conduct and preserve conflict checks or comply with professional obligations.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to:
Respond to an inquiry
Conduct and document a conflict review
Provide requested services
Maintain client and business records
Comply with professional and legal obligations
Resolve disputes
Enforce agreements
Protect security and legal rights
Maintain records of privacy requests and preferences
Retention periods vary according to the type of information, the relationship involved, legal and ethical requirements, and the reason the information was collected.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it. Some information may be retained after a deletion request when permitted or required by law, professional obligations, conflict-check requirements, security needs, or the establishment or defense of legal claims.
13. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include access controls, secure hosting, software maintenance, authentication measures, staff practices, backups, encryption where appropriate, and contracts with service providers.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when sending sensitive information electronically and follow any secure-communication instructions provided by the Firm.
If you believe information submitted to the Firm has been compromised, contact us promptly at contact@henrylawoffice.com
14. Your Privacy Rights
Depending on where you reside and subject to applicable exceptions, you may have the right to:
Confirm whether we process your personal information
Access personal information associated with you
Correct inaccurate personal information
Request deletion of personal information
Obtain a portable copy of certain information
Obtain information about categories of third parties receiving personal information
Opt out of targeted advertising
Opt out of the sale of personal information
Opt out of certain qualifying automated profiling
Request limitation of certain uses or disclosures
Withdraw consent where processing depends on consent
Appeal a decision concerning a privacy request
Receive equal service without unlawful discrimination for exercising a privacy right
These rights are not absolute. A request may be limited or denied when an exception applies, including when retention or processing is reasonably necessary to:
Provide a service you requested
Complete a conflict review
Protect confidentiality or the rights of another person
Comply with legal or professional obligations
Maintain legal claims or defenses
Detect or prevent security incidents or fraud
Preserve records required by law
Complete an authorized legal representation
15. Maryland Privacy Rights
The Maryland Online Data Privacy Act provides qualifying Maryland residents with rights concerning personal data when the law applies to the organization and processing involved.
These rights may include:
Confirming whether personal data is processed
Accessing personal data
Correcting inaccuracies
Requesting deletion
Obtaining portable data
Receiving information about categories of third parties
Opting out of targeted advertising
Opting out of the sale of personal data
Opting out of qualifying automated profiling
Appealing the denial of a request
Exercising rights without unlawful discrimination
Maryland law also provides heightened protections for sensitive data. The Firm does not sell sensitive personal data.
The Maryland Online Data Privacy Act applies only when its statutory requirements and thresholds are met. Nothing in this section is intended to limit rights available under another applicable law.
16. How to Submit a Privacy Request
You may submit a privacy request through:
Privacy Request Form: Contact
Email: contact@henrylawoffice.com
Please identify the request as a “Privacy Request” and describe the right you wish to exercise.
We may need to verify your identity before completing certain requests. Verification information will be used only to authenticate and process the request.
An authorized agent may submit a request where permitted by law. We may request reasonable documentation confirming the agent’s authority and may contact the individual directly when legally permitted.
Where required by applicable law, we will respond within 45 days. We may extend that period when reasonably necessary and legally permitted, in which case we will provide notice of the extension.
If we deny a request, we will provide an explanation when required.
Appeals
If applicable law provides a right to appeal, you may submit an appeal using the same contact method and label it “Privacy Appeal.”
We will respond to an appeal within the period required by applicable law. If a qualifying Maryland appeal is denied, you may contact the Consumer Protection Division of the Maryland Office of the Attorney General through its available complaint process.
17. Children’s Privacy
The Site is intended for a general adult audience and is not directed to children under 13.
We do not knowingly collect personal information directly from a child under 13 through the Site without legally sufficient authorization. If you believe a child has submitted personal information without appropriate permission, contact us so we can review and address the situation.
A parent, legal guardian, or other legally authorized representative may contact the Firm regarding a matter involving a child. Information received in that context will be handled according to the purpose for which it was provided and applicable law.
18. Third-Party Websites and Embedded Services
The Site may contain links to or embedded features from third parties, such as:
Courts and government agencies
Maps
Video platforms
Social media
Scheduling services
Payment processors
Client portals
Legal-resource websites
Those services may collect information independently and are governed by their own privacy policies and terms. We do not control their privacy practices.
A link to another website does not mean that the Firm endorses or accepts responsibility for that website’s privacy or security practices.
19. Processing in the United States
The Firm and its primary operations are located in the United States.
If you access the Site from outside the United States, information may be transferred to and processed in the United States or another location where our service providers operate.
Privacy laws in those locations may differ from the laws where you reside. By submitting information, you acknowledge that it may be processed in accordance with this Policy and applicable law.
20. Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not a single universally adopted standard for responding to traditional Do Not Track signals, the Site may not respond to them in a uniform manner.
This is separate from legally recognized opt-out preference signals, such as Global Privacy Control. Where applicable law requires us to recognize such a signal, we will process it as required.
21. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in law, technology, Site features, service providers, or our information practices.
The updated version will be posted on this page with a revised “Last Updated” date. If required by law, we will provide additional notice concerning material changes.
We encourage you to review this Policy periodically.
22. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Law Office of Lauren R. Henry, LLC
10451 Mill Run Cir #433, Owings Mills, MD 21117, United States
Email: contact@@henrylawoffice.com
Website: https://henrylawoffice.com/
Contacting the Firm about this Privacy Policy does not, by itself, create an attorney-client relationship.